Frequently Asked Questions

Everything you need to know about your luxury shopping experience at Deliberti.

Are all products sold on Deliberti authentic?

Yes, Deliberti is an authorized retailer for all the luxury brands we carry. Every product is 100% authentic and sourced directly from the fashion houses.

What are your worldwide shipping options?

We offer express international shipping via DHL and FedEx. Delivery typically takes 2-5 business days depending on your location, and all packages are fully insured.

How can I return an item that doesn't fit?

You can return your purchase within 14 days of delivery. Items must be in their original condition with all security tags and packaging intact to be eligible for a refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Will I have to pay import duties and taxes?

For orders within the EU, taxes are included. For international orders, duties and taxes are calculated at checkout or handled by the courier according to your country's regulations.

How can I track my order status?

Once your order is shipped, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.